Privacy Policy The Library Restaurant

For the purposes of the Data Protection Act 1998, we confirm that the data controller of the site The Library Restaurant 4a guildhall Hill Norwich NR12JH is a registered information controller.

This privacy policy (together with our Terms of Use and any other documents referred to in it) sets out   the basis on which any personal information we collect from you, or that you provide to us, will be processed by us in accordance with the Data Protection Act 1998 and applies to provided by you to   us via our website, or any other way such as at the Restaurant or on the Telephone.

 Please read the following policy carefully to understand our views and practices regarding your              personal information and how we will treat it. By visiting this Site, you are accepting and                 consenting to the practices described in this policy. Information we may collect about you We may collect and process the following information about you: • Personal information you provide us, when you, subscribe to our email newsletters, place an order, post on our social media or                 other social media functions, enter a competition, promotion or survey, contact us with feedback,              , buy a voucher   for our restaurant, phone the restaurant with a question or to make a                 booking, by booking a table, , or applying for a job with us;

Such information may include your name, address, e-mail address and phone number, financial and credit card information, personal description and photograph or any other information from which you  may be personally identified. 

• Information we automatically collect when you visit the Site, such as technical information detailing  your visits to the Site including but not limited to traffic data, location data and other communication data. • Information we receive from other sources, for example if you use any of the other website we  operate or the other services we provide or if you use third party reservation widgets on our Site to make a reservation at our restaurant. In this case we will have informed you when  collected that data that it may be shared internally and combined with data collected on this Site

Facebook Messenger If you contact us using Facebook Messenger, Instagram or Twitter we receive your basic account   information that you publicly share (first name, last name, gender, locale, profile picture, time zone  from the relevant social media site. We may use this information to respond to your message. We  do not  not keep this information longer than necessary to do this (generally one week). We do not combine it  with data collected on this Site.

 

 

 

 

Your information may be used to: ● deliver the Services to you; ● send you confirmation of payments you have made using the via the telephone; ● send you receipts for venue bill payments ● check you are over 18 years of age; ● verify your identity; ●;  with your permission, send you marketing communications relating to our products and services, services, that we think may be of. We may collect information from accessing the Website, including, where available, the device's unique device identifiers, operating system and mobile network information, for system administration purposes. We may also collect information about the computer you use to visit the Website, including session data and your IP address. We may associate this kind of device information with the registration information referred to in the sections above for customer services and system administration purposes and will treat the combined information as personal data in accordance with this policy for as long as it is combined.

Your Payment Card Details In order to pay a venue bill using the telephoneand provided by third parties, including worldpay. PCI compliant verified payment processing companies to the venue's point of sale system. By inputting payment card details, you are consenting to use of such details by these third party payment providers, the venue and us for the purpose of paying your bill and processing your payment. The use of your payment card details by third party payment providers and the venue is not governed by this privacy policy and will be governed by the third party payment providers and the venue's own terms of use and privacy policy. We recommend that you access and review any such terms and policies prior to providing your payment card details. Your card details will be securely stored by PCI compliant third party payment providers worldpay we not have access to your card details nor does it store your card details on its systems, although it holds a payment &details of the last 4 digits ony.

Marketing Communications If you have consented to receiving email updates from The library restaurant, you agree that we may use your information to contact you by e-mail about offers, events, products, events or related services that you may find useful. If you do not wish to receive marketing communications from us  you can unsubscribe at any time by following the unsubscribe link in any marketing communication received from us, or by contacting us at nsubscribe@rafflesrestaurants.co.uk